Where is my trade?

The quickest way to get an update on your trade is by checking the Shipping Status screen in the Veriswap app. There, you can view the tracking status of both your package and your trade partner’s package. If both sides have already arrived at the hub, we will ship out the trade within 72 hours if the items pass the verification process.

What if my partner’s side hasn’t shipped yet?

In this case, we recommend messaging your trade partner directly through the Veriswap app. Veriswap will also send automated emails and text reminders asking your trade partner to ship.

Common reasons for delays are:

• Waiting to receive a card from another incoming trade
• Your partner is shipping internationally

While we understand delays can be frustrating, rest assured that Veriswap will process the trade as quickly as possible once we receive both sides.

**What if my trade partner is unresponsive?**Veriswap will automatically send reminders to your partner and apply penalties if they fail to ship within the required 72 hours

If your trade partner has not shipped after 5 days, you will have the option to cancel the trade.

What happens if my trade is canceled?

If your trade partner cannot complete the trade:

• We will cancel the trade and refund all costs you’ve incurred.

• If you already shipped your card(s), we will:

  • Vault them for instant re-trading and lower fees