Why does my card still show as awaiting shipment after dropping off the package?

Veriswap’s system updates your trade status based on the first scan from the shipping carrier. Until that scan is registered, your card will continue to show as “Awaiting Shipment” in the app—even if you’ve already dropped off your package.

Why does the scan matter?

The first carrier scan is what confirms that your shipment has entered the mail stream. This scan triggers our system to update your trade status to “Shipped,” and begins the process of tracking your package all the way to the Veriswap hub.

What should I do to avoid issues?

To protect yourself and ensure timely updates, we strongly recommend the following:

• Always bring your package to a staffed facility
• Ask the staff to scan your package immediately and request a drop-off receipt.
• Keep the receipt for your records.